FAQ

Last Revised August 6, 2024

Membership / Packages / Classes

What is included in the memberships?

All of our membership options include access to the:
Weight Room
Steam Room
Sauna
2 hour complimentary Kids Club pass
Introductory Fit-3D Assessment
My Wellness App &  Oasis Fit App
Locker Rooms

Towel Service 

The nature of your access to our vast array of group fitness classes & Biocell services will depend on the precise details of your membership selection. 

Do you offer class-specific memberships?

We do not offer class-specific memberships; however, our membership options offer full access to a wide assortment of classes for an accessible price with amenities included. 

Can I pay for individual classes?

Yes, for sure. Individual classes, day pass, and class packages are available, check out our pricing options.

Are the sessions on the memberships accumulative?

No, memberships will include the same amount of sessions each month. There is no roll-over for any sessions.

What payment options are available?

We accept debit/credit cards or cash.

How do I book a class?

All classes must be booked in advance via the Oasis Fit app or our website. 

Can I bring a guest?

You can bring a friend for the first time to try 1 class (Pilates Reformer is not included) 

How can I cancel my contract?

To cancel your Oasis Fit membership, you must provide written notice to Oasis Fit either via email to hello@oasisfit.com or in person by completing a form at least 15 days prior to your next scheduled payment. There is a $100 early cancellation fee for all consumers who terminate memberships before the end of term (OG memberships have this cancellation fee void by promotion)

How do I freeze my account?

If you're a member on a 12-month plan, you're able to freeze your account with notice through email or in person 15 days before your next billing date. We can freeze your 6-month membership up to (1) month

I’m pregnant/injured, can I freeze my account?

You can request a medical freeze for up to nine (9) months depending on your doctor’s request. You must provide a doctor’s letter at the time of requesting a pregnancy or injury freeze. 

What’s the age limit to enter Oasis Fit?

The age limit to join is 15 years old with parental or guardian consent. (From 11 to 14 years old, they have to come to the facility with a parent/guardian)

How long are the classes?

Our classes have an approximate time from 45 to 75 minutes depending on the class. 

Can I join even if I’m visiting South Florida for a small period of time?

In the event that your stay in South Florida is less than half a year, we recommend a month-to-month membership without a contract, so you can pay monthly and cancel anytime. We also have class & services packages

I used to go to other gyms nearby, do I have any benefits?

Oasis Fit does not have any connection to any other gym, past or present. You may acquire the special benefits incorporated into our pricing options, or those associated with other special offers we may offer in the future.

Do I have to use my heart rate monitor for each class?

It’s not mandatory, but we recommend it to make your experience more personalized. Tracking your movements and calories will help you check your progress and improve your performance.

Do I need my own indoor cycling shoes?

You have the option to bring your own cycling shoes (Spd Cleat required) or regular tennis shoes. Both options are more than welcome.

Biocell

What is Biocell?

Biocell is a revolutionary new concept in recovery and training. The Oasis Fit Biocell Lab will have: 

  • Cryotherapy
  • Hyperbaric Oxygen Therapy
  • Infrared Sauna
  • ARX  Omni & Alpha (Adaptive Resistance Training) 
  • Vasper
  • Pulse Therapy (PEMF)

You will also receive guidance from our certified Biocell practitioners in each one of your sessions. They will help you select the best treatment(s) that will help with reaching your goals and targeting your needs. 

Do you accept walk-ins?

We do, but to avoid unnecessary waiting and to give you personalized attention, we suggest you use the App to book your classes or make appointments at a time that works better for you. 

Personal Training

Can I register my kid for personal training?

Yes, with the consent of a parent or guardian. If the child is 15 years old or younger, the parent has to be there.

What times are available for personal training?

The times are available on our Oasis Fit app, where you can schedule and book an appointment with one of our Key Coaches. You can also contact us to reserve directly.

How often should I go to personal training?

After your first assessment with one of our Key Coaches, you will be  given a 'plan of action' and offers to a variety of services.

Facility

Where are you located?

We are located in 1000 E Hallandale Beach Blvd #1-201, Hallandale Beach, FL 33009

Do you have other locations?

No, you can find Oasis Fit ONLY at our Hallandale location.

Where can I find parking?

You can park in front of the entrance of Oasis Fit that is located in the back of the building.

Where can I park if the parking lot is full?

Our parking space is to accommodate our guests. If in any case you can not find parking, you're able to use public parking in the surrounding areas.

How long can I stay in the Steam sauna?

You can stay in the sauna for up to 20 minutes per day.

How do I apply for a job?

Team members are also an Oasis Fit priority, so having someone reliable, competent, adaptable, and caring will continue to allow our work environment to thrive. If you think you fit the part, send your resume to hello@oasisfit.com

Do I need my own lock for my locker?

We provide lockers that are easy to use and don't require a lock. Each locker comes with a pad-code where you can create your own 4 digit password. After entering your 4 digit password twice (in order to verify the code you chose), your locker will automatically lock. To open your locker, you only have to enter it once.

Kids Club

Are there classes for kids?

We don’t have specific classes for kids, but our Kids Club is designed to allow your kid(s) to integrate with others. Knowing your kid(s) are in a safe and fun environment will make participating in your favorite workout more enjoyable. Our Schedule is: Mon to Fri from 8:00 am to 12:00 pm and  Sat from 8:00 am to 12:00 pm.

Who can use the Kids Club service?

The Kids Club is only available for members.

What's the age limit for Kids Club and how long can my kids stay?

Kids from 3 to 11 years old are more than welcome to stay in our Kids Club after booking a reservation on our Oasis Fit app and are allowed to stay up to two hours.

Software & App

I forgot my password, how can I receive it back?

If the “Need a new password?” option doesn’t work, please contact us and we’ll be happy to help.

Do I need to download the app?

Downloading the app will make your reservation and check in process easier. You can download the app here.

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